Bella Nella will only accept return of goods if the item/s is faulty. You have up to 14 days (from the day you receive the product(s) to return any merchandise with which are faulty. Faulty goods will not be accepted if you damage the goods yourself or they have been subject to normal wear and tear. For items ordered from our website, you must ship the item(s) back to us. The address for online returns is listed below. Please use a ‘Signed For' delivery service to make sure your parcel reaches us, and retain your receipt for postage. We're afraid we can't accept responsibility for items that fail to get to us. A ‘proof of posting' form will not be sufficient.

To return merchandise to Bella Nella follow these easy steps:
1. Circle the item(s) that you are returning on the invoice and write down the reason for returning the item(s).

2. You will receive an exact replacement for the item(s). Replacement items will be shipped to you free of charge. It will be sent to the address on the invoice. If the address is incorrect, please provide a new shipping address on the returned invoice.
4. Pack and seal the item(s) and send the package to:

 

The return address is:

Bella Nella

413 East Glenoaks Blvd. Suite #A

Glendale, CA 91207

If you have any questions or concerns about your return, please give us a call on 818.291.0781. 

Wednesdays 9:00 am to 5:00 pm (Pacific Standard Time) and Thursdays 12:00 pm to 6:00 pm (Pacific Standard Time) or send an e-mail to bellanella@bellanella.com